FAQs
What is GoAnywhere?
GoAnywhere is an innovative solution for automating data retrieval, translation, encryption, compression and distribution for the enterprise. With GoAnywhere's intuitive interface and comprehensive functionality, you can easily streamline and secure the exchange of data with your customers, trading partners and internal servers.
Which platforms can GoAnywhere install to?
The GoAnywhere product can be installed onto IBM System i (iSeries), Windows, Linux, UNIX, AIX, HP-UX and Solaris.
What are the disk and memory requirements for GoAnywhere?
The base installation for System i requires approximately 75 MB of disk and 125 MB of memory. The base installation for Windows, Linux, UNIX, AIX, HP-UX and Solaris systems requires approximately 125 MB of disk and 256 MB of memory.
Do I need to load any software on my PC?
No. All GoAnywhere functions are server-centric.
Which database servers can GoAnywhere connect to?
GoAnywhere can connect to a variety of database servers including the System i database system, DB2, Oracle, SQL Server, Sybase, MySQL and Informix. GoAnywhere can also connect to other database servers which have a compatible JDBC 2.0 driver.
Records (rows) can be retrieved from database files (tables, views, physicals, logicals) using any SQL statement supported by the database server. GoAnywhere includes an intuitive Wizard for quickly building SQL Select statements to retrieve records.
Depending on the user's authority, GoAnywhere also allows records to be inserted, updated and deleted in database files using SQL statements supported by the database server.
Which protocols does GoAnywhere support for sending/receiving files?
GoAnywhere supports the protocol standards of FTP, SFTP, FTPS, HTTP, HTTPS, SMTP, POP3 and I-MAP for sending and receiving files.
Can GoAnywhere connect to secure FTP servers?
Yes. GoAnywhere can connect to both SFTP (FTP over SSH) and FTPS (FTP over SSL) servers, which provides for encrypted data transmissions. These servers can be pre-configured in GoAnywhere and selected through simple drop-down menus within its Administrator.
Which file formats does GoAnywhere support?
GoAnywhere can read and write Excel documents, delimited text files, fixed-width text files and XML documents.
For instance, GoAnywhere could be used to export records from a database file into an Excel document and then email that document to one or more recipients.
As another example, GoAnywhere could be used to retrieve an XML document from a FTP server and then import the data from that XML document into one or more database files.
Which encryption standards does GoAnywhere support?
GoAnywhere supports the Open PGP, SSL and SSH 2.0 standards for encrypting data transmissions.
Is GoAnywhere's Open PGP encryption/decryption compatible with other PGP products?
Yes. GoAnywhere is compliant with the Open PGP standard. The Open PGP standard is a non-proprietary and industry-accepted protocol which defines the standard format for encrypted messages, signatures and keys. This standard is managed by the IETF (Internet Engineering Task Force). See RFC2440 at http://www.ietf.org/rfc/rfc2440.txt for more details on the Open PGP standard.
Linoma Software is not aware of any compatibility issues with any other PGP products. GoAnywhere's Open PGP encryption and decryption processes have been verified for interoperability with many other 3rd party products, including PGP Desktop from PGP® Corporation, E-Business Server from McAfee® and GnuPG (GPG).
Which compression standards does GoAnywhere support?
Files can be compressed and uncompressed using the ZIP and GZIP standards.
What is a "Project" in GoAnywhere?
Projects are used to describe the work for GoAnywhere to perform. You can define these Projects through GoAnywhere's administrator.
For instance, a Project can be defined to indicate where to retrieve data from, what processes to perform on the data (e.g. convert to Excel, Zip, encrypt) and where to distribute the output. Project definitions are stored in a central database for enterprise usage by authorized users and applications.
How can Projects be run?
Projects can be run natively from System i, Windows, LINUX, UNIX, AIX, HP-UX and Solaris with the provided commands. Projects can also be initiated from the GoAnywhere Administrator or its built-in scheduler.
You can run GoAnywhere Projects from the command line, as well as from other applications and job schedulers. With the open architecture provided by GoAnywhere, Projects can be initiated from other machines on the IP network.
Software APIs are provided for developers that wish to initiate Projects from programming languages, such as JAVA or ILE RPG.
How comprehensive are the FTP features in GoAnywhere?
GoAnywhere provides comprehensive FTP features for automating the exchange of files with your trading partners. Features included:
- User can predefine FTP server connections (host name, user, password, default path, etc.) which can then be selected through drop-down menus when creating Projects
- Auto-detect Binary and ASCII modes
- Make Passive and Active connections
- Send or receive multiple files over a single FTP connection
- Automatically encrypt or ZIP files before distributing them to a FTP server
- Select files using wildcard naming (i.e. ?/orders/*.*?), date filters and size filters
- Select files using substitution variables
- Distribute FTP files and directories to other FTP servers, the local file system or email
- Automatically decrypt, UNZIP and import files retrieved from FTP servers
- Rename files using specific names or variables
- Delete files from the source FTP server after successful retrieval
- Archive files on the source FTP server after successful retrieval
- Specify custom FTP command scripts
- If GoAnywhere cannot connect to a FTP server the first time, it can auto-retry the connection up to a user-defined limit.
- A detailed audit log can be generated and saved for each FTP transmission, which will log all of the FTP commands issued and any messages generated.
Are audit trails generated by GoAnywhere?
A central log (audit trail) is maintained for any Projects that are executed through GoAnywhere. Detailed information is recorded, including the Project name, the user which executed the Project, start date/time, stop date/time, the file names transferred, the completion status and any error messages.
Does GoAnywhere need to be installed onto each server it connects to?
No additional software components need to be installed on any servers which GoAnywhere connects to. GoAnywhere will connect to the database servers, FTP servers, HTTP servers and mail servers over the TCPIP network using standard protocols. This centralized non-evasive solution allows you to save significant licensing fees and have a single point of control and administration.
How well does GoAnywhere perform?
GoAnywhere has been optimized and bench-tested to satisfy the most-demanding environments. GoAnywhere's multi-threaded architecture allows it to run multiple Projects concurrently in the batch environment.
Is the price of GoAnywhere based on the number of users?
No. This server-centric solution allows an unlimited number of users to utilize GoAnywhere on the system(s) or partition(s) in which GoAnywhere is licensed.
Is there any licensing limit to the number of FTP, HTTP, SMTP and POP3 servers I can connect to?
No. The GoAnywhere standard license allows you to connect to an
unlimited number of FTP, FTPS, SFTP, HTTP, HTTPS, SMTP and POP3
servers.
Is there any licensing limit to the number of database servers I can connect to?
Yes. The GoAnywhere standard license allows you to connect to two database servers. A database server is considered a unique IP address of a server that contains database files/tables. If you need to connect to more than two database servers, then an additional investment is required. Please contact Linoma Software for pricing.
What are the license fees for a development or test machine?
If you wish to install GoAnywhere onto a separate development or test machine/partition, the license fee is 50% of the list price of GoAnywhere. If you wish to install GoAnywhere on two or more development and/or test machines/partitions, please contact Linoma Software for a custom quote.
Do I have to purchase a license for my Disaster Recovery (DR) machine?
No. If you purchase a license of GoAnywhere for your production machine, then you can use GoAnywhere on your DR machine as long as you pay the annual maintenance fee for this DR machine. The annual maintenance fee is 18% of GoAnywhere's list price.
Is there a free trial available?
Yes. You can download a fully-functional 30 day trial of GoAnywhere from our web site.
Can you provide me with reference accounts?
We would be happy to provide you with the contact information for some customers that are using GoAnywhere.
How long has Linoma Software been in business?
Linoma Software has provided products to the marketplace for over 12 years. Our products are being used by over 3,000 customers around the world.
What are Linoma Software's support hours?
Linoma Software provides toll-free and email support from 8am to 5pm (CDT), Monday through Friday. On-line support is also provided on this web site. Emergency (off-hours) support is available to customers who are on active maintenance agreements. Contact your sales representative to get a copy of Linoma's support policy.
GoAnywhere can be installed onto IBM System i, Windows, Linux, UNIX, AIX, HP-UX and Solaris platforms. System i is also referred to as iSeries, as400, as/400 and i5.